An introduction to lean principles video
Narrated by and featuring Bruce Hamilton, Shingo Prize recipient
and Greater Boston Manufacturing Partnership president, this
27-minute video highlights the seven deadly wastes found in both
administrative offices and in manufacturing processes. In this
enjoyable but effective training tool, the simple process of
making toast is used to represent the before condition and the
target condition of a manufacturing or transaction based process
and helps your people to understand basic but key elements of lean
thinking, such as kaizen, the seven wastes and direct
observation. Whether you are already on the Continuous Improvement
journey or you are just beginning to realize the power of
continuous improvement implementation, this video is an essential
learning tool for your entire workforce.
Continuous improvement connects your employees to your customers
by finding and eliminating non-value-added activities, those things
the customer doesn't want to pay for, in all areas of your
business. The key to success is to understand that continuous
improvement is all about the people, that is, your employees are in
the best position to identify and solve all the little problems
that are manifested throughout your business processes. Given a
little education and the proper support and encouragement,
employees can find and eliminate all the headaches and time anchors
that currently prevent you from delighting your customers.
Continuous improvement is about creating an environment where
employees can make changes that allow them to spend more time on
those things your customers want to pay for!
