Prerequisites:
This workshop assumes
you are familiar with basic lean terms and concepts as described
in Lean
Thinking by Jim Womack and Dan
Jones. For maximum benefit we strongly recommend that you
read Learning to
See by Mike Rother and John
Shook to develop a value stream perspective before attending the
workshop.
Description:
This
workshop shows you how to apply value-stream mapping,
a fundamental and critical tool, to address what many
companies find difficult to do: making fundamental change
in business processes such as administrative, professional,
and transactional activities. You'll see how the key elements
of lean thinking and value-stream mapping apply to
such activities by identifying key processes to tackle,
drawing an accurate current-state map of each process, applying
lean principles to envision a leaner future-state for each process,
and implementing the future-state in a way that can be sustained.
The workshop's roots are based on the Lean Enterprise Institute's
groundbreaking value-stream mapping workbook, Learning to
See, which has introduced the mapping tool to thousands of
your colleagues around the world.
Benefits:
Through instruction,
discussions, group activities, and hands-on exercises, participants
will learn how to identify a business process, how to see the
entire value stream, how to map the value stream to identify and
eliminate waste, and how to redesign the value stream for improved
cost, service, and quality using an example company. By
implementing the lessons learned, you'll be able to:
You'll
learn how to identify waste in non-production value streams,
determine the different service families, and how to use the
value-stream mapping tool to document and analyze a current-state
map, and design a future-state map. You'll also learn lean business
process metrics to support the transformation of these value
streams, which typically have big impacts on customer
responsiveness, office effectiveness, and overall success of an
organization. And, we'll save some time to discuss specific types
of value streams and support efforts in terms of how to view them
from a lean perspective and how to develop value stream costs to
drive implementation decisions.
Course
Outline:
This
workshop will sharpen your "eyes for waste" and "eyes for flow" in
business processes by showing you how to adapt the
straightforward teachings in Learning to See to
non-production value streams. Topics include:
Who
Should Attend:
Those
who would benefit from attending this workshop include:
- Engineers, managers,
supervisors, buyers, accountants, technical support personnel and
change agents.
- Any industry with
business process value streams, including processes winding
through marketing, sales, order entry, engineering, purchasing,
human resources, scheduling, accounting, and quality
control.
- Organizations at any
level of a lean journey, particularly those that have had
experience implementing lean in other areas of their
organization.
Workshop
fee:
Normally
$800 per participant, payable in advance.
Discount of
$100 each if one person registers for two or more workshops at
the same location.
Discount of $100 each if two or more people from the same company
register for the workshop.
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