Lean Thinking & Practice


One Day Workshop

Designing and Implementing a Lean Daily Management System in Service and Healthcare Organisations

Facilitator: Denise Bennett, Lean Practitioner and Coach, Lean Enterprise Australia


At the recent Lean Thinking and Practice Summit, the topic of Daily Management Systems was of great interest to delegates. As follow up, Lean Enterprise Australia is offering a one day workshop to further the lean community’s knowledge and expertise in this important organisational wide daily practice. An effective daily management system is vital for developing a lean culture and supporting the efforts of value stream improvement. Without it, other improvement efforts may be waste!

This workshop is designed for Lean leaders and practitioners who would like to design, implement or improve their lean based Daily Management System (DMS) to accelerate and sustain continuous improvement efforts. 

The small group design of this workshop will allow Denise to engage with each participant / organisation to help them take the next step in successful implementation of a DMS.

Learning objectives

  • Understand the components and benefits of DMS
  • Understand the role of both supervisory and senior leaders  in implementing and sustaining a DMS.
  • Understand the status of your organisation in regard to a DMS.
  • Design DMS with your workshop colleagues.
  • Create a plan for moving your organization forward with an improved Daily Management Systems

About the Facilitator

Denise is an experienced coach and teacher in strategy and planning, leadership, organisational development and continuous improvement.

Denise pioneered the application of Lean Thinking in healthcare and local government in Australia. She learned Lean Thinking by ‘doing’ at Flinders Medical Centre in South Australia and then translated this knowledge to local government at City of Melbourne several years later. Previously a nurse leader and change advocate in healthcare, Denise first learned about the approach during course-work for her MBA and is now committed to the practice of Lean Thinking because of the breadth and depth of the approach. With almost fifteen years’ experience, Denise continues to learn more about the mind-set, methods and tools of the continuous improvement system and thrives on helping individuals, teams and organizations understand and apply Lean Thinking.   Denise recently returned to Australia from California, where she worked for two years as the Lean Sensei for Stanford Children’s Health.

Denise is a founding Director of the Australasian Lean Healthcare Network and an active member of the Lean Global Network. 

Cost:                      $825.00 per person

Date:                      Thursday 31st August, 2017

Register:                Please email lisa@lean.org.au to register your interest as places are limited.